I had my new Citroen serviced on Friday. Why do certain types of service industry jobs attract people who hate and loathe their customers? I know that the IT has the Bastard Operator From Hell and the LART (luser attitude re-adjustment tool, aka a baseball bat), but generally we take pride in doing a good job even if we hate our customers.
Not so in the automotive world. I got the car back with greasy hand prints on the side of the seat and a greasy foot print in the door. The service rep tried blaming me for them. Unbelievable. I don’t have oily feet (my garage is new) or hands when I last needed to adjust the seat (which is when I bought it, and I think I would have noticed (and cleaned) the marks if I had seen them). I stared him down in utter disbelief.
Then he told me how I could clean it, suggesting Sard wonder soap or some piece of crap that will not actually work on car materials. I have a large range of car detailing products, I will get it off, but I will not be returning to this vulgar crowd again.