Woke up at 5.55 am. Mr Body is seriously confused. I finished breakfast by 7 am. This is not right.
I’m very sorry Theo, but I couldn’t take much more hand waving and so I left at half time. I think this is more about where I am in my career – most folks seemed interested and what not, but this session was the wrong one for me. So I bailed.
James and Greg were on song and I really should gone with my initial gut feeling and gone for this talk from the get go. Excellent hands on tute filling in the gaps in my Puppet knowledge. I’ll be taking the lessons learnt from the half tute I managed to attend back. We might even implement Puppet! 🙂 Seems fairly straightforward.
This is the primary reason I plumped for OSCON 2010. There are a few talks over the next few days, but we use RT … badly … within our organization, and that needs fixing. I learnt nearly everything I needed to use it properly, including:
- The RTFM module – mark out a solution as the appropriate answer. This is exactly what we need
- The RTIR incident response module – a solution for CERT style incident handling. This is not quite what we do, but I will look at it anyway.
- The PGP plugin. Definitely going to try and get this going.
- How to fix a few niggling issues. I entered some new tickets for me to handle when I get back. 🙂
- How to configure custom fields … good to know for future enhancements to our use of RT
I’m glad I attended – this was a great session and definitely recommended to anyone using RT. Jesse is a good tutor, and as the original author, he definitely knows his stuff.
In other news
I headed into Portland city for the first time to go get my Mac serviced. The light rail is eerie – it’s just like Melbourne trams, but more segregated from traffic. Getting taxis is a fools errand in Portland. Public transport is king here baby.
My Mac’s battery had been dying unexpectedly over the last month or so, especially at the least reasonable times. At other times, the battery would last a good two and a bit hours (like today), but the randomness of it all is distressing, especially when there’s data loss. So I made an appointment with the Apple Genius Bar yesterday, and popped in today.
They ran some diagnostics. My battery was found to be acceptable albeit towards the end of its working life. The power adapter is fine. That means if the issue continues, I will need a new logic board. On an out of warranty Mac. DOH! Could get expensive.
I came back and had dinner with an ex-colleague of mine – Paul Hanchett. They’re doing it hard in the USA. We didn’t really have much of a GFC in Australia, but here… whoa. I see on Twitter (#oscon) I missed OSCON Ignite. The in crowd liked it very much, but … I’d still rather have dinner with an old friend than do more slides today.